1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a payment or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Storage Unit Information
- Payment Information (processed securely via third-party payment providers)
b. Non-Personal Information
We may collect technical data such as:
- Browser type and version
- IP address
- Device type
- Pages visited
- Time spent on the site
- Cookies (for site functionality and analytics)
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your payments
- Manage your account and rental services
- Provide customer support
- Improve our website and services
- Send service-related updates (e.g., payment reminders, security alerts)
We do not sell or rent your personal information to third parties.
3. Payment Security
All online payments are processed through secure, PCI-compliant third-party payment processors. B&K Storage does not store your full credit card number or CVV on our servers.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain website functionality
- Remember user preferences
- Monitor website performance and traffic (via services like Google Analytics)
You can control cookie preferences through your browser settings.
5. Data Sharing
We may share your information with trusted third-party vendors who assist in:
- Payment processing
- Email communication
- Technical support
These vendors are contractually obligated to keep your data secure and only use it for the intended services.
6. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you
- Request corrections or deletion of your data (where applicable)
- Opt out of promotional emails (we currently only send service-related emails)
To exercise these rights, contact us via our contact form
7. Data Retention
We retain your information as long as needed to:
- Provide services
- Comply with legal obligations
- Resolve disputes
8. Children’s Privacy
Our website and services are not intended for anyone under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
馃摓 325-450-5700
馃搷 228 S Bell St, San Angelo Tx